This Privacy Policy explains how Side Tours Turkey collects, uses, stores, and protects the personal information provided by guests during bookings, website visits, and communication through WhatsApp or email. By using our website or requesting a tour, you agree to the practices described below.
We collect only the information required to arrange reservations, provide customer support, and ensure safe participation in activities.
- Guest name
- Hotel name, room number, and region
- WhatsApp number
- Number of participants
- Selected tour and preferred date
When visiting sidetoursturkey.com, standard technical data may be collected:
- Browser type
- Device type
- Pages visited
- Approximate geographic region (non-exact)
- Time spent on the website
This information helps improve website functionality and user experience.
Messages sent through WhatsApp, forms, or email may be stored to confirm bookings and follow up on guest requests
Your information is used only for operational purposes:
- Confirming reservations
- Providing pickup details
- Contacting you if plans change
- Ensuring guest safety
- Sending reminders about tour time
- Responding to customer questions
- Internal service improvement
We do not sell, rent, or distribute personal information to unrelated third parties.
Side Tours Turkey processes personal data based on:
- Guest consent
- The need to provide contracted tourism services
Legal obligations under local tourism and transportation regulations
Your data may be shared only with:
For example:
- Transportation companies
- Licensed guides
- Activity instructors
- Safety teams
Each supplier receives only the information required to operate the tour safely.
Side Tours Turkey may provide information if requested under local law.
We do not share data with advertising companies or external marketing agencies.
We keep booking information only for as long as necessary to:
- Arrange your tour
- Provide customer service
- Meet legal tourism requirements
Communication history may be stored briefly for internal training and service improvement, then safely deleted.
sidetoursturkey.com uses cookies to:
- Support website performance
- Remember language preferences
- Measure usage statistics
- Improve loading speed
Guests can disable cookies through browser settings, although some features may function differently.
Guests have the right to:
- You may request a summary of the personal information we hold.
- If any details are incorrect, we will correct them promptly.
- You may request deletion of your data after your tour is completed, provided no legal retention requirements apply.
- You may withdraw consent at any time, although this may affect reservation processing.
We take appropriate technical and organizational measures to protect personal information from:
- Unauthorized access
- Loss
- Misuse
- Modification
Only authorized staff and suppliers can access booking details.
Our website may contain links to external pages (e.g., map services, review platforms).
Side Tours Turkey is not responsible for the privacy practices of external websites.
This Privacy Policy may be updated periodically. The latest version will always be available on this page with the updated date.
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